All Systems Operational
PostHog.com ? Operational
90 days ago
100.0 % uptime
Today
US Cloud 🇺🇸 Operational
90 days ago
99.91 % uptime
Today
App ? Operational
90 days ago
99.99 % uptime
Today
Event and Data Ingestion Operational
90 days ago
99.71 % uptime
Today
Feature Flags and Experiments ? Operational
90 days ago
99.96 % uptime
Today
Session Replay Ingestion Operational
90 days ago
100.0 % uptime
Today
EU Cloud 🇪🇺 Operational
90 days ago
99.92 % uptime
Today
App ? Operational
90 days ago
100.0 % uptime
Today
Event and Data Ingestion Operational
90 days ago
99.71 % uptime
Today
Feature Flags and Experiments ? Operational
90 days ago
100.0 % uptime
Today
Session Replay Ingestion Operational
90 days ago
100.0 % uptime
Today
Support APIs Operational
90 days ago
100.0 % uptime
Today
Update Service Operational
90 days ago
100.0 % uptime
Today
License Server Operational
90 days ago
100.0 % uptime
Today
AWS US 🇺🇸 Operational
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS EU 🇪🇺 Operational
AWS elb-eu-central-1 Operational
AWS elasticache-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS kafka-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
US Ingestion End to End Time ?
Fetching
US Decide Endpoint Response Time
Fetching
US App Response Time
Fetching
US Event/Data Ingestion Response Time
Fetching
EU Ingestion End to End Time ?
Fetching
EU App Response Time
Fetching
EU Decide Endpoint Response Time
Fetching
EU Event/Data Ingestion Endpoint Response Time
Fetching
Past Incidents
Dec 7, 2024

No incidents reported today.

Dec 6, 2024
Resolved - We are back up to date and queries are running at normal speeds. Enjoy your Friday!
Dec 6, 20:38 UTC
Identified - Our data processing infrastructure is running behind which is causing delays in the reporting tools. No data has been lost and the system should be caught up shortly.

You may also notice slower than normal querying.

Dec 6, 20:03 UTC
Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Resolved - The maintenance is completed and processing is back to normal
Dec 3, 13:03 UTC
Identified - Due to some underlying maintenance upgrades there may be slightly increased latency whilst this upgrade is happening.
Dec 3, 10:40 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Resolved - The problem was identified and everything is back to normal. We had a period of lots of queries hitting ClickHouse in a loop. Once it was stopped, the cluster recovered properly.
Nov 29, 16:33 UTC
Investigating - The EU ClickHouse is going under heavy load and is causing ingestion lag and degraded performance on queries.

We are investigating what can be the root cause.

Nov 29, 13:48 UTC
Nov 28, 2024
Resolved - An upstream service (cymbal) adopted a compression scheme not supported by the legacy webhooks and onevent consumers (due to their reliance on kafkajs). The fix deployed was to add support for the compression scheme (LZ4) to kafkajs, using another 3rd party library. All systems have now fully caught up to the real-time data stream.
Nov 28, 09:28 UTC
Update - Issue resolved, all systems now recovering.
Nov 27, 17:49 UTC
Update - Our legacy webhook processing infrastructure is running behind because of an bad configuration change. Note that this is not affecting CDP based webhooks in any way. No data has been lost and the system should be caught up shortly.
Nov 27, 13:31 UTC
Update - Our webhook and legacy plugins processing infrastructure is running behind because of an bad configuration change. Note that this is not affecting CDP in any way. No data has been lost and the system should be caught up shortly.
Nov 27, 13:15 UTC
Identified - Our webhook infrastructure is running behind because of a bad configuration change. No data has been lost and the system should be caught up shortly.
Nov 27, 13:09 UTC
Nov 27, 2024
Nov 26, 2024
Resolved - We have completed our storage system upgrades. There will be some elevated query errors here and there, but for the most part we are back and operating nominally.
Nov 26, 08:06 UTC
Monitoring - We are upgrading our core data storage engine. While this happens some insights may error out temporarily. We don't expect this to last more than an hour.
Nov 25, 20:39 UTC
Nov 25, 2024
Resolved - We've caught up entirely now, thanks again for your patience
Nov 25, 19:59 UTC
Update - We are mostly caught up and monitoring continued recovery. Thanks again for your patience!
Nov 25, 15:58 UTC
Monitoring - We've identified the issue and scaled our infrastructure to start to process the lag, thanks for your patience!
Nov 25, 09:50 UTC
Investigating - We've spotted that ingestion of session recordings has fallen behind and we're looking into it now

No data has been lost

Nov 25, 09:26 UTC
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.