US Cloud ingestion returning an elevated number of 5xx

Incident Report for PostHog

Resolved

This issue has been resolved. Thank you for your patience.

Posted Nov 18, 2024 - 17:54 UTC

Monitoring

The issue has been resolved. We'll continue to monitor it for any further issues.

Posted Nov 18, 2024 - 17:40 UTC

Update

We are continuing to monitor for any further issues. The number of errors has come down and this should be fully resolved soon.

Posted Nov 18, 2024 - 17:11 UTC

Update

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Posted Nov 18, 2024 - 16:24 UTC

Identified

We're experiencing an elevated level of API errors on ingestion. We've identified the problem and are working towards a solution. We will provide an update soon.

Posted Nov 18, 2024 - 16:20 UTC

This incident affected: US Cloud 🇺🇸 (Event and Data Ingestion Lag).