Delayed session replay ingestion in EU cloud

Incident Report for PostHog

Resolved

We have restarted ingestion of session recordings and verified that users can list their recordings again.

Thanks for you patience

Posted Jul 17, 2023 - 11:36 UTC

Monitoring

We believe we've resolved the root cause and recordings are visible in eu.posthog.com.

We'll be monitoring closely for a while

Thanks for your patience!

Posted Jul 17, 2023 - 10:33 UTC

Investigating

We've spotted that session recordings are not visible in eu.posthog.com. No recording data has been lost!

We believe we've identified the root cause and are working to resolve it. Thanks for your patience

Posted Jul 17, 2023 - 10:17 UTC

This incident affected: EU Cloud 🇪🇺 (Event and Data Ingestion).